 Frequently Asked Questions: |
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 What are the major benefits of a PC-Based control retrofit? |
- Some of the major benefits include improved machine productivity, improved reliability, non-proprietary replacement parts, and state-of-the-art, PC-based technology including remote access technical support via the Internet.
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| I've seen retrofits on other sites for less than $10,000, why are yours more expensive? |
- Most of these "inexpensive" CNC retrofit controls are merely parts that must be integrated by the end user. Our PC-based retrofit package is a complete software/hardware system that requires no additional parts or programming.
- Often "inexpensive" CNC retrofit packages require expensive engineering, programming and testing done by the end customer, not the integrator or supplier, and most importantly, extensive machine down time.
- Most of these packages are "one-size-fits-all" deals which are not customized to your unique control & machine needs. All PC Control's retrofit packages are specially designed & engineered for your make & model of machine & integrated with its unique capabilities in mind.
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| What about software for the control? Do I have to purchase that separately? |
- When you purchase a PC Controls retrofit controller, our custom, Window's-based software is incorporated in the package and includes customization of the software to best meet your needs & the capabilities of your machine tool.
- PC Controls also provides its customers with unlimited, free phone support during regular business hours which includes a remote access portal for technical assistance through the Internet and basic software updates & modifications based on your needs.
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| Do I have to change Axis Motors when I retrofit? |
- In most cases, we are able to interface our PC-based control into your existing servo motors & amplifiers. If the machine's servo system is reliable & able to be serviced for the future, we will use the existing equipment, unless the customer desires an upgrade in this area as well.
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| How long will be machine be down during the retrofit? |
- Most retrofits take a week or less (3-5 days) on-site, depending on the type of machine & control options requested. The 3-5 days of installation includes complete operator training as well.
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| Will my machine tool work faster after a retrofit? |
- A PC-based control retrofit improves speed of operation and programming.
- Many other productivity gains are provided, including Ethernet connectivity of your machine tool to your company network & unlimited part tool storage with easy access via Window's based file storage system.
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